1. Introduction
Welcome to Safe Journey Today ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and website.
2. Information We Collect
Personal Data: We may collect personal identification information such as your name, phone number, and city location when you register or use our app.
Location Data: The App requires access to your location (foreground and background) to track auto-rickshaw journeys for your safety, provide SOS functionality, and identify nearby police stations. This data is transmitted to our servers to maintain trip records and ensure real-time tracking.
Device Data: We may collect information about your device, including device ID, operating system, and App usage statistics.
3. How We Use Your Information
- To facilitate your safe journey and verify auto-rickshaw drivers.
- To enable SOS and emergency alert features by sharing your location with designated contacts or authorities.
- To respond to user inquiries and offer support.
- To improve App functionality and user experience.
4. Data Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Law Enforcement: In the event of an emergency (e.g., using the SOS feature) or if required by law.
- Service Providers: Third-party vendors who assist us in operating our services securely.
5. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. However, no data transmission over the Internet or wireless network can be guaranteed to be 100% secure.
6. Your Rights
You have the right to access, update, or delete your personal information. You may also disable location services within your device settings, although this may affect the functionality of the App (such as real-time tracking and SOS features).
7. Data Retention
We retain user and trip-related information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.
8. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at safejourneytoday@gmail.com.